See Exactly Where Shoppers Hesitate, Not Just That They Left
Watch real shopper sessions to see where they scroll, pause, or give up — with passwords and payment fields always masked, and Do Not Track always respected.
Session Activity Timeline
Items and coupon code validated instantly. Shopper proceeded to step 2.
Watch the Session, Not Just the Drop-Off Number
Every engagement includes these capabilities out of the box — no separate line items, no bolt-on plugins.
Real Session Playback
Watch how a shopper actually moved through your storefront, click by click, scroll by scroll.
Passwords & Payment Always Masked
Sensitive fields are never captured, on every session, with no configuration needed.
Do Not Track Respected
A shopper's Do Not Track setting is honored automatically — their session simply isn't recorded.
Filter By Where They Dropped Off
Jump straight to sessions that ended at checkout, or at a specific product or search.
No Staff Sessions Recorded
Recording only ever applies to shopper traffic, never to your own team's admin activity.
Fails Open, Never Blocking
If recording can't load, your storefront renders exactly as it did before it was installed.
Stop Guessing Why Shoppers Drop Off. Watch It Happen.
We turn on session recording with masking and Do Not Track already configured, before it captures a single session.
Book a DemoFrom a Live Session to a Fixed Drop-Off Point
Four steps, all running with the same privacy safeguards applied from day one.
A Shopper Session Starts
Recording begins automatically for shopper traffic, skipping any session with Do Not Track set.
Sensitive Fields Are Masked
Passwords and payment details are never captured, with no setup required on your part.
You Filter By Drop-Off Point
Jump straight to sessions that ended at checkout, on a specific product, or in search.
You Watch and Fix It
See exactly where shoppers hesitated, and change the page, block, or flow that caused it.
Frequently Asked Questions About Visitor Session Recording
Everything you need to know about privacy safeguards and how recordings are used.
No. Those fields are always masked on every session, automatically, with no configuration needed.
Their session simply isn't recorded. Do Not Track is respected automatically, store-wide.
No. Recording only applies to shopper-facing traffic, never to your own team's activity in the dashboard.
Yes. You can filter sessions by where they ended — checkout, a specific product, or a search — instead of watching everything.
Ready to Turn On Session Recording for Your Store?
Tell us about your storefront and what you want to investigate. Our solutions team replies within one business day with next steps.
Tell us about your store
Share a few details and our solutions team will follow up with next steps.
See What Your Store Is Leaving on the Table
Connect your store, let the catalog sync, and the first numbers land the same day.